Step-by-step guide to booking a teeth cleaning appointment in Mainland China (beginner-friendly)
How to Book Teeth Cleaning in Shenzhen from Hong Kong: A Beginner-Friendly Guide
In recent years, many Hong Kong residents have been heading north to Shenzhen for dental cleaning. It’s convenient, there are plenty of clinics in city centres, and it’s easy to fit into a half-day trip. If it’s your first time, you might not be sure what to watch out for from booking to the day-of visit. This step-by-step guide walks you through everything so you can book confidently, prepare well, and complete a scale and polish with peace of mind.
What to prepare before you go
- ID and connectivity: Make sure your Home Return Permit (Mainland Travel Permit) is valid. Enable roaming on your phone or prepare a Mainland China data eSIM/SIM. Set up e-payments in advance (Alipay, WeChat Pay, or a UnionPay card) so you’re not stuck at checkout.
- Health status: If you are pregnant, have heart conditions, take anticoagulants, or have medication/anaesthetic allergies, state this when booking and reconfirm with the dentist on the day.
- Treatment goal and timing: Decide whether you want a basic scale and polish only, or a comprehensive exam and periodontal assessment as well. Allow about 1 to 1.5 hours. Avoid scheduling an immediate meal or the return trip right after cleaning.
- Transport plan: Choose clinics close to border checkpoints to save time, such as along the Futian, Luohu, or Qianhai lines in Shenzhen. You can take the high-speed rail to Futian or Shenzhen North and transfer to the metro, or go directly by metro to the checkpoints.
How to choose a reliable clinic
- Credentials and hygiene: Check that the clinic clearly displays dentists’ practising licences, and ask about sterilisation protocols and single-use consumables. Clean instruments and a tidy environment are basics.
- Reviews and transparency: Read user reviews on platforms and look for clear service descriptions. Confirm whether a cleaning includes an exam, whether X-rays might be needed, and if pre-treatment explanations are provided.
- Language and communication: Ask whether Cantonese or English support is available. Most Hong Kong visitors won’t have issues, but comfortable communication matters.
- Convenient location: Prioritise clinics near metro stations, checkpoints, or malls for a smoother schedule. For first-timers, pick a location with direct transport links.
How to book: step-by-step
1. Choose the city and area: For example, Shenzhen’s Futian, Nanshan, or Luohu, based on your itinerary.
2. Contact the clinic: Call, add the clinic on WeChat, use their website form or mini program; some also support WhatsApp inquiries.
3. Provide basic info: Your name, contact details, preferred date/time, service needs (e.g., “scale and polish + exam”), and any special conditions (pregnancy, tooth sensitivity, braces, etc.).
4. Confirm the details: Ask about estimated duration, whether X-rays are likely, if you need to bring previous dental films, in-clinic check-in steps, exact address plus map pin and transport directions.
5. Finalise the booking: Clinics usually send an SMS or WeChat confirmation. If you need to reschedule, inform them as early as possible.
6. Check in at the clinic: Show your booking, complete a brief medical history form, then the dentist will perform an oral exam before proceeding with cleaning as appropriate.
7. Post-visit explanation: The dentist will explain gum condition, brushing technique, whether follow-up or periodontal therapy is needed, and help plan your next visit.
Border crossing and transport tips
- Choose your checkpoint: Pick based on clinic location—Futian and Luohu are both convenient. Avoid peak-hour crowds and

allow some buffer time.
- High-speed rail and metro: Trains from West Kowloon to Futian are frequent; transfer directly to the Shenzhen Metro. Mainland metro stations have clear signage, and phone maps work well.
- Payments and internet: Complete real-name verification for your e-wallet beforehand. Carry a small amount of cash as backup—no need to bring a lot.
- Insurance: Consider travel or medical coverage for extra peace of mind.
What to note on the day
- Food and drink: You can eat normally before your appointment, but avoid very oily or spicy foods. After cleaning, avoid eating or drinking very hot or cold items for at least 30 minutes.
- Key info to share: Tell the dentist if you wear fixed braces, have implants or bridges, experience easy gum bleeding, or have allergies to anaesthetics or medications.
- Comfort requests: If you have sensitive teeth, ask to lower the ultrasonic power or split treatment by areas/sessions. If noise bothers you, bring small earplugs.
- Cleaning habits: If you don’t usually use floss or interdental brushes, ask the nurse/hygienist for a quick demonstration.
What the teeth-cleaning process looks like
- Initial exam: The dentist assesses gum health, tartar buildup, and periodontal pocket depth. If needed, they will explain whether X-rays are recommended. Pregnant patients generally avoid radiographs.
- Ultrasonic scaling: Ultrasonic tips remove calculus (tartar), followed by a polish of tooth surfaces. Mild sensitivity is common. Severe periodontal issues may require local anaesthesia and staged treatment.
- Oral hygiene coaching: You’ll get guidance on brushing techniques and interdental tools, plus a recommended timeline for your next check-up.
Aftercare tips
- For 48 hours, you may experience mild gum soreness or slight bleeding—this is common. Avoid very spicy or hard foods, as well as smoking and alcohol. Cut back temporarily on coffee, tea, and red wine to reduce staining.
- Rinse gently with lukewarm water. Consider a desensitising toothpaste. Use a soft toothbrush for two weeks, brush gently, and clean daily with floss or interdental brushes.
- If swelling, pain, or bleeding lasts more than two days, or if bad breath worsens with gum swelling, arrange a prompt follow-up.
- If you have heavy tartar, you may need two sessions—follow your dentist’s plan.
- Generally, schedule a professional cleaning every 6–12 months alongside daily oral care.
Quick FAQs
- Does it hurt? Most people feel vibration and slight sensitivity only. You can ask to reduce the power or split the session.
- Will I need anaesthesia? Not for routine scaling and polishing. Local anaesthetic is considered only for advanced periodontal therapy.
- Do I have to take X-rays? Not necessarily. The dentist will recommend based on your condition. If you are pregnant or concerned about radiation, say so in advance.
- Can I go alone? Absolutely. Transport and navigation are straightforward. Ask the clinic for a map pin if you’re worried about getting lost.
- Do I need cash? E-payments are widely accepted, but carry a small amount of cash as a backup.
Summary
Getting a teeth cleaning in Shenzhen from Hong Kong is straightforward: pick a well-reviewed clinic near a checkpoint with clear communication, book via phone or WeChat, confirm the process and timing, arrive on time for an exam followed by a scale and polish, then follow the aftercare advice. With this step-by-step guide, you can handle booking, border crossing, check-in, and aftercare in one smooth flow—even as a first-timer. Keep up good daily hygiene, schedule regular cleanings and check-ups, and your dental health will stay on track.
Vickong Dental
Vickong Dental is a large medical group established in Hong Kong in 2008 by professors from well-known medical universities in Guangdong and Hong Kong, as well as medical doctors from key national '985' universities (including Master's supervisors and senior professors). The chain of branches brings together expert dentists with PhDs and Master's degrees from Hong Kong and Mainland China, committed to providing high-quality dental treatment.
"Vickong Dental Practices the University Motto of 'Healing and Serving Society,' with a Stable Operation for Sixteen Years. It Has Been honored with Hong Kong Enterprise Leaders's Choice,' and is a Global Trusted Implant Center for the Nobel Implant System. Recommended by Hong Kong Metro Broadcast and Guangdong Television, it Serves Customers from Over Thirty Countries and Regions, Gaining the Trust and Favor of Citizens from the Guangdong-Hong Kong-Macau Greater Bay Area and Surrounding Cities.
Thousands of customers' unanimous praise
The most recognized and highly recommended dental service by customers in the Guangdong-Hong Kong-Macau Greater Bay Area
We Ensure You Receive Detailed Care and Attention Here
Hong Kong standards, Shenzhen prices, Your Trusted English-speaking dentists
Vickong Dental Medical-Grade Instrument Disinfection Process
Vickong Dental Medical-Grade Instrument Disinfection Process
Vickong Dental Chain: A Warm and Comfortable Environment for Treatment
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Q&A
Why choose Vickong Dental?
Vickong Dental practices the university motto 「Medicine to Benefit Society」, with each branch bringing together highly qualified dentists with doctoral and master’s degrees from Hong Kong and the Mainland, and has maintained seventeen years of steady operation。Recipient of 「2024 Hong Kong Enterprise Leaders Brand」, 「2025 Hong Kong Enterprise Leaders Brand」, a Nobel Biocare Global Trusted Implant Center, and a brand recommended by Metro Radio Hong Kong and Guangdong TV。
To date, we have served customers from more than thirty countries and regions,earning exceptionally high word-of-mouth recognition and trusted recommendations from residents across the Guangdong-Hong Kong-Macao Greater Bay Area and surrounding cities
We have eight major branches in Zhuhai、Shenzhen,and a consultation and service assurance center in Hong Kong,so you can book a free consultation at any time for any questions,which is very reassuring.
If I do not accept the quotation after the CT scan, will I be charged??
No! As long as the actual treatment has not started, you will not be charged any fees.
Will there be any additional charges during the treatment process?
No, there won’t be any additional charges. Before treatment begins, we will clearly explain the treatment plan and its corresponding fees. Only after the patient agrees and signs the consent form will we proceed with the dental service.
Can I pay in Hong Kong dollars?
Yes. Vickong Dental accepts payment in Hong Kong dollars. The amount will be converted based on the exchange rate of the day, and the applicable rate will be clearly communicated to you in advance.
Can I reschedule my appointment at any time?
Yes. Please contact us via **WeChat** or **WhatsApp** as early as possible, providing your original appointment time and details, along with your preferred new date and time slot for rescheduling.
