Does the Beishang Dental Clinic provide receipts for teeth cleaning services
Do Dental Clinics in Mainland China Provide Invoices?
In recent years, many people from Hong Kong have been heading to mainland China on weekends for dental cleaning. A common question is, "Do clinics provide invoices?" In short, most do, but its crucial to ask in advance and prepare the necessary information to ensure a smoother process. This approach also helps with insurance claims or company reimbursements.
First, distinguish between a "receipt" and an "invoice." In mainland China, a "receipt" is not equivalent to a "VAT invoice," which is generally whats accepted for insurance purposes. Such invoices are issued through the tax system and include an invoice number and verification channels. Nowadays, many dental clinics use electronic invoices, typically sent as a PDF or link, which contain a QR code for immediate verification.
Where can you get one? Most private dental clinics, dental chains, and public hospital dental departments can issue an electronic VAT general invoice. It can be addressed to an individual or a company. However, its essential to specify the purpose and the billing details during the appointment booking to avoid last-minute changes.
The typical invoicing process is as follows:
- Before booking, ask: "Can you issue an electronic invoice after the procedure? Can it be addressed to an individual or a company?"
- Before your visit, prepare the necessary information: name, phone number, and ID number. If a company name is required, provide the company’s full name and unified social credit code.
- After the procedure, confirm the project names with the front desk, such as "teeth cleaning," "oral checkup," or "periodontal treatment," to ensure they match the actual services.
- The clinic will then send the electronic invoice via SMS, WeChat, or a mini-program. Some may offer on-site printing through a self-service machine.
Points to consider:
- The content of the invoice must match the actual services provided. Do not ask for alterations or mergers, as this can pose verification and reimbursement risks.
- Some clinics issue invoices in "designated time slots" or during system batches on the day of completion, which might require a bit of waiting. A little patience usually resolves it.
- If there are errors in the invoice’s heading or service items, you can request a cancellation and reissuance (commonly known as a red-letter invoice) and keep the contact details of the s

taff member handling it.
For insurance and company reimbursement:
- Most Hong Kong insurance companies accept official electronic invoices from mainland China. As soon as you receive the PDF, back it up, take a screenshot of the QR code, and keep records of your consultations or doctor’s advice for a safer submission.
- If company medical benefits require a company invoice header, check with HR in advance if they have a mainland tax number. In some cases, Hong Kong companies might lack a mainland tax number, requiring a personal invoice header, depending on company policy.
In terms of city differences, large chain dental clinics in big cities like Shenzhen and Guangzhou tend to follow standardized procedures, and front desks are usually familiar with the invoicing process. Smaller local shops might only issue receipts or require a third-party platform for invoice issuance, which can take longer, so its best to confirm in advance before making an appointment. Public hospitals have more fixed procedures, higher foot traffic, and may require extra time for queuing and system processes.
Common issues and solutions:
- Only received a receipt but no invoice: Request the front desk to issue an electronic invoice on the spot by providing the necessary billing details.
- Unable to verify the invoice: Use the National Tax Bureaus "Invoice Verification" portal to scan the QR code or enter the invoice number. If it shows invalid, ask the clinic to resend it.
- Mismatched project names not meeting insurance requirements: Ask your insurance company for accepted medical project names in advance, verify them immediately after the procedure, and issue the invoice accordingly.
Practical tips: Prepare a checklist before departure (invoice header, ID, contact number, insurance-required documents), inform the clinic that you need an electronic invoice first thing upon arrival, and confirm delivery before leaving. Always back up and submit invoices as soon as you return to Hong Kong. Once accustomed to this process, visiting mainland China for dental cleaning becomes smooth, and reimbursement and record-keeping become more hassle-free.
In summary, dental clinics in mainland China generally provide invoices. However, remember to communicate in advance, prepare the necessary information, verify details on-site, and keep electronic copies. This way, you can confidently and reliably manage cross-border dental visits.
Vickong Dental
Vickong Dental is a large medical group established in Hong Kong in 2008 by professors from well-known medical universities in Guangdong and Hong Kong, as well as medical doctors from key national '985' universities (including Master's supervisors and senior professors). The chain of branches brings together expert dentists with PhDs and Master's degrees from Hong Kong and Mainland China, committed to providing high-quality dental treatment.
"Vickong Dental Practices the University Motto of 'Healing and Serving Society,' with a Stable Operation for Sixteen Years. It Has Been honored with Hong Kong Enterprise Leaders's Choice,' and is a Global Trusted Implant Center for the Nobel Implant System. Recommended by Hong Kong Metro Broadcast and Guangdong Television, it Serves Customers from Over Thirty Countries and Regions, Gaining the Trust and Favor of Citizens from the Guangdong-Hong Kong-Macau Greater Bay Area and Surrounding Cities.
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Why choose Vickong Dental?
Vickong Dental practices the university motto 「Medicine to Benefit Society」, with each branch bringing together highly qualified dentists with doctoral and master’s degrees from Hong Kong and the Mainland, and has maintained seventeen years of steady operation。Recipient of 「2024 Hong Kong Enterprise Leaders Brand」, 「2025 Hong Kong Enterprise Leaders Brand」, a Nobel Biocare Global Trusted Implant Center, and a brand recommended by Metro Radio Hong Kong and Guangdong TV。
To date, we have served customers from more than thirty countries and regions,earning exceptionally high word-of-mouth recognition and trusted recommendations from residents across the Guangdong-Hong Kong-Macao Greater Bay Area and surrounding cities
We have eight major branches in Zhuhai、Shenzhen,and a consultation and service assurance center in Hong Kong,so you can book a free consultation at any time for any questions,which is very reassuring.
If I do not accept the quotation after the CT scan, will I be charged??
No! As long as the actual treatment has not started, you will not be charged any fees.
Will there be any additional charges during the treatment process?
No, there won’t be any additional charges. Before treatment begins, we will clearly explain the treatment plan and its corresponding fees. Only after the patient agrees and signs the consent form will we proceed with the dental service.
Can I pay in Hong Kong dollars?
Yes. Vickong Dental accepts payment in Hong Kong dollars. The amount will be converted based on the exchange rate of the day, and the applicable rate will be clearly communicated to you in advance.
Can I reschedule my appointment at any time?
Yes. Please contact us via **WeChat** or **WhatsApp** as early as possible, providing your original appointment time and details, along with your preferred new date and time slot for rescheduling.
