**Common Criticisms of Dental Treatments in Chinese Mainland**
In recent years, many Hong Kong residents have opted to travel to Shenzhen, Guangzhou, or even Dongguan for dental treatments such as fillings, cleanings, and dental prosthetics. The reasons vary, including convenience, easier appointment scheduling, or the desire to experience new dental technologies available in Chinese Mainland. However, some individuals return with negative feedback, sharing their experiences online or with friends. So, what are the common criticisms regarding dental treatments in Chinese Mainland? Based on online discussions and personal accounts, weve compiled these insights for your reference.
**1. Service Attitude and Communication Issues**
Some patients visiting dental clinics in Chinese Mainland feel that the staff or dentists lack warmth, or that their communication style is too direct, which can be uncomfortable for those accustomed to Hong Kongs approach. Additionally, misunderstandings may arise; for instance, Hong Kong residents often use the term "dental filling," whereas Mainland dentists might use different terminology. If not properly explained, patients may perceive the service as lacking attention to detail.
**2. Perceptions of Hygiene and Environment**
Common keywords in negative reviews include "not clean enough" or "outdated decor." While many newly opened clinics are quite modern, encountering older, smaller facilities or equipment that appears less than new can lead to unfavorable comments. Moreover, some patients notice that sterilization procedures are not visibly demonstrated, such as instruments not being unwrapped in front of them, which can raise doubts about hygiene standards.
**3. Technique and Skill**
The perception of dental technique is highly subjective, especially concerning pain levels and the feeling of dental occlusion post-treatment. Some patients report that dentists apply too much pressure, insufficient anesthesia, or discomfort during the procedure. Others may find that their teeth do not align properly after treatment, necessitating additional adjustments. Such experiences can lead to critiques about the dentists precision and skill.
**4. Scheduling and Timing**
Punctuality is valued by Hong Kong residents, and negative reviews often mention "long wait times," "delayed start," or insufficient explanation of the required treatment duration. Dental fillings may require multiple sessions, and if not clearly communicated beforehand, patients may feel that

the scheduling is poorly managed.
**5. Transparency of Information**
Patients often wish to understand their dental condition and treatment plan clearly. Negative feedback may highlight insufficient explanations or the perception that dentists recommend treatments too quickly without allowing adequate time for consideration. Hong Kong residents are accustomed to doctors discussing background, risks, and options thoroughly, and if this aspect is lacking in Chinese Mainland, negative reviews are more likely.
**6. Follow-Up Services**
Dental treatments may require follow-up appointments, and reviews may mention a lack of proactive follow-up from clinics, such as not receiving reminders for return visits or slow communication when patients reach out with questions. These service details are commonly well-managed in Hong Kong, so any disparity can lead to dissatisfaction.
**7. Discrepancy Between Expectations and Reality**
Some Hong Kong residents are influenced by attractive promotional images or hear from friends about "advanced dental equipment in Chinese Mainland," only to find their actual experience falls short. Negative reviews often stem from a mismatch between expectations and reality, leading to disappointment.
**How to Avoid Writing Negative Reviews in the Future?**
To ensure a positive dental experience, regardless of location, preparation is key:
- **Research Before Booking:** Look for clinics with detailed descriptions and reviews, and compare several options.
- **Communicate Your Needs:** Clearly express your preferences regarding treatment methods and whether you wish to witness the sterilization process.
- **Clarify Treatment Steps:** Ask whether the dental filling can be completed in one session or requires multiple visits, and inquire about potential discomfort during the procedure.
- **Maintain a Flexible Mindset:** Avoid setting unrealistic expectations based solely on promotional images; instead, use rational judgment.
In summary, common criticisms of dental treatments in Chinese Mainland revolve around service attitude, hygiene and environment, technique and skill, scheduling, information transparency, follow-up services, and expectation versus reality. Dental visits, whether in Chinese Mainland or Hong Kong, fundamentally rely on effective communication and trust between patients and healthcare providers. With thorough preparation, not only can negative experiences be minimized, but you may also discover that many dentists are indeed professional and attentive.
Vickong Dental
Vickong Dental is a large medical group established in Hong Kong in 2008 by professors from well-known medical universities in Guangdong and Hong Kong, as well as medical doctors from key national '985' universities (including Master's supervisors and senior professors). The chain of branches brings together expert dentists with PhDs and Master's degrees from Hong Kong and Mainland China, committed to providing high-quality dental treatment.
"Vickong Dental Practices the University Motto of 'Healing and Serving Society,' with a Stable Operation for Sixteen Years. It Has Been honored with Hong Kong Enterprise Leaders's Choice,' and is a Global Trusted Implant Center for the Nobel Implant System. Recommended by Hong Kong Metro Broadcast and Guangdong Television, it Serves Customers from Over Thirty Countries and Regions, Gaining the Trust and Favor of Citizens from the Guangdong-Hong Kong-Macau Greater Bay Area and Surrounding Cities.
Thousands of customers' unanimous praise
The most recognized and highly recommended dental service by customers in the Guangdong-Hong Kong-Macau Greater Bay Area
We Ensure You Receive Detailed Care and Attention Here
Hong Kong standards, Shenzhen prices, Your Trusted English-speaking dentists
Vickong Dental Medical-Grade Instrument Disinfection Process
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Vickong Dental Chain: A Warm and Comfortable Environment for Treatment
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Why choose Vickong Dental?
Vickong Dental practices the university motto 「Medicine to Benefit Society」, with each branch bringing together highly qualified dentists with doctoral and master’s degrees from Hong Kong and the Mainland, and has maintained seventeen years of steady operation。Recipient of 「2024 Hong Kong Enterprise Leaders Brand」, 「2025 Hong Kong Enterprise Leaders Brand」, a Nobel Biocare Global Trusted Implant Center, and a brand recommended by Metro Radio Hong Kong and Guangdong TV。
To date, we have served customers from more than thirty countries and regions,earning exceptionally high word-of-mouth recognition and trusted recommendations from residents across the Guangdong-Hong Kong-Macao Greater Bay Area and surrounding cities
We have eight major branches in Zhuhai、Shenzhen,and a consultation and service assurance center in Hong Kong,so you can book a free consultation at any time for any questions,which is very reassuring.
If I do not accept the quotation after the CT scan, will I be charged??
No! As long as the actual treatment has not started, you will not be charged any fees.
Will there be any additional charges during the treatment process?
No, there won’t be any additional charges. Before treatment begins, we will clearly explain the treatment plan and its corresponding fees. Only after the patient agrees and signs the consent form will we proceed with the dental service.
Can I pay in Hong Kong dollars?
Yes. Vickong Dental accepts payment in Hong Kong dollars. The amount will be converted based on the exchange rate of the day, and the applicable rate will be clearly communicated to you in advance.
Can I reschedule my appointment at any time?
Yes. Please contact us via **WeChat** or **WhatsApp** as early as possible, providing your original appointment time and details, along with your preferred new date and time slot for rescheduling.
